Contact information
💬 We’re Here to Help!
If you have questions about your order, our products, or need customer support, we’re just an email away.
📧 Email Us
Partygirlztentzandscentz@gmail.com
We respond to most messages within 24–48 business hours.
🕒 Customer Service Hours
Monday – Friday: 12:00 PM – 7:00 PM EST
Closed: Weekends & Holidays
📦 Order Issues
Received a damaged, missing, or incorrect item?
Please email us with the following:
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Your order number
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Clear photos of any damaged items or packaging (if applicable)
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A brief description of the issue
🛍️ Pickup & In-Person Shopping
Interested in picking up your order or shopping in person?
Send us an email to: Partygirlztentzandscentz@gmail.com
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Schedule a pickup
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Confirm in-person shopping hours
Please email in advance to make sure we’re ready for your visit!