Shipping policy
📦 Thank You for Your Order!
Please review our Shipping Policy to understand how we process and deliver your products.
đźšš Order Processing
All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
You’ll receive a shipping confirmation email once your order has been shipped.
If there’s a high volume of orders or delays beyond our control, we’ll notify you by email.
📦 Shipping Methods & Rates
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Shipping rates are calculated at checkout based on your location and selected method.
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We currently ship within the United States only.
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Standard shipping typically takes 3–7 business days after processing.
🔍 Tracking Your Order
You’ll receive a tracking number via email once your order ships.
Please allow up to 48 hours for tracking info to update.
📬 Shipping Address Accuracy
Please double-check your shipping information before placing an order. We are not responsible for:
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Delays or failed delivery due to incorrect or incomplete addresses
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Packages returned due to undeliverable addresses
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Lost or stolen packages after delivery confirmation
If your package is returned to us, you will be responsible for the cost of re-shipping.
đź•’ Delays & Carrier Issues
We are not responsible for shipping delays caused by:
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USPS, UPS, or other carriers
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Weather or natural events
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Any circumstances beyond our control
Once your order leaves our facility, delivery is the carrier’s responsibility.
❗️Lost or Stolen Packages
If your tracking shows “Delivered” but you haven’t received your package:
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Check with neighbors or household members
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Look around your porch, mailbox, or delivery area
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Wait 24 hours (sometimes packages are marked "delivered" early)
If still not found, please file a claim with the carrier.
2 Party Girlz Tentz and Scentz is not liable for lost or stolen packages after delivery.
đź“ž Questions?
For any shipping concerns, contact us at:
📧 Partygirlztentzandscentz@gmail.com
We typically respond within 1–2 business days